Very helpful and excellent customer service!
Thank you, Deloris! We are thrilled to hear that you had a positive experience with our team. Providing excellent customer service is our top priority, and we are glad that it stood out to you. If there is anything else we can assist you with, please don't hesitate to reach out.
Great attended! I was some late but they did attend me! Love this place, super clean! Yeah!
Thank you, Carmen, for the awesome feedback! We're thrilled to hear that our service exceeded your expectations. Our team is committed to providing a pleasant experience for every customer, no matter the circumstances. We appreciate your kind words and look forward to serving you again soon.
Andrew was Very nice and was able to do an inspection in the morning without an appointment to help me out?
Appreciate you!
(Translated by Google) They are not doing vehicle inspections (Original) No estan haciendo inspeccion de vehículos
Yes, we are just not with the inspector on vacation. Sad that you would ruin a businesses reputation simply because you cant manage to schedule something and we didn’t have somebody standing there ready for you. How dare he have a vacation!
So thankful for Auto Check Sugar Land! I bring all of my family's vehicles to them for my maintenance and repairs. They are honest and transparent, they use OEM Dealership parts and give 3 Year warranty! Love these guys!
Thank you, Andrew, for your kind words! It's great to hear that Auto Check Sugar Land has earned your trust and loyalty. We're glad that our commitment to honesty, quality parts, and a warranty has made a positive impact on your experience. We're here for all your maintenance and repair needs, just as we are for your family's vehicles. See you next time!
They charged me to replace a bunch of parts because my ac wasn’t working. 4000 dollars and the problem wasn’t even fixed. Edit: they reduced the price to 3500 after I wrote this post. I see that Auto Check replied. I brought the car in because the system wasn’t cooling properly, not because of an “ac problem.” It was Auto Check’s diagnosis that led to replacing multiple parts only for the cooling issue to be unresolved. Furthermore, they introduced a new problem. The car can no longer charge above 12%. Unfortunately they are not experienced with this type of vehicle.
No, we didn’t edit the price after this. Your a liar its that simple. There would be no point in giving you any refund after your horrible review that isn’t even close to accurate. You bought a previously crashed Tesla. Unfortunately, buying a wrecked vehicle at a bargain price often means inheriting someone else's expensive problems. You brought it to us claiming the A/C was draining the battery. We found a cooling fan that was noisy and not operating at the correct speed, along with a coolant pump that was running continuously, making excessive noise, and not circulating coolant. Both are known causes of A/C and battery cooling issues. We repaired those verified failures, returned every replaced part to you, and even hired an independent diagnostic company to document the vehicle's condition and have photos. Only after those repairs were completed could we confirm the A/C compressor had also failed. Since Tesla must program a replacement compressor, we recommended you take it to Tesla for the remainder of the repair. We fixed exactly what we said we would fix. The condition of the rest of a previously crashed vehicle isn't something we created—it's something you purchased. And you also lied about your bill. It was $3500
Dropped my vehicle off with them for air conditioning issue and a loud noise under the hood. They diagnosed the issue quickly and got my vehicle done in a reasonable time frame, even dealt with my extended warranty company. Highly recommend this shop for your repair needs
Rick, we appreciate your kind words! It's great to hear that our team was able to quickly diagnose and fix your vehicle's issues. We always strive to provide efficient and hassle-free service. Thank you for recommending our shop - we're here whenever you need us!
Thank you to everyone at the shop. The staff was very professional throughout the entire process, from inspecting my truck to explaining every detail of the work being done. I truly appreciate the excellent service and attention to detail. I highly recommend them—100% satisfied!
Appreciate the patronage and the kind words. Thank you so much. We look forward to seeing you in the future!!!
Auto Check is fast and thorough. They take there time to answer all my questions and make sure I have the right parts for my truck, I highly recommend coming here for your next repair.
Appreciate the kind words so much thank you for the opportunity!
AutoCheck is expensive very expensive they do a good job and they're too service advisors there at the desk or very friendly and knowledgeable and they won't charge you for anything you don't need that's for sure so I continue to bring my vehicle back and my brother continues to bring his Jeep Cherokee back to have them do whatever he needs to have done to it!!
Thank you for the 5-star review, John! We understand that quality comes at a cost and we strive to provide the best service possible. We're glad to hear that you and your brother continue to trust us with your vehicles. We'll always ensure that you receive only the necessary services and our friendly service advisors are here to help. We appreciate your loyalty and look forward to seeing you again!
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